Ley 21.719 gives you six rights over your personal data. Use this form to exercise any of them. It is free, and we answer within 30 calendar days.
We answer within 30 calendar days, extendable once by a further 30 days when the request is complex — we will tell you if that happens. A temporary blocking request takes effect within 2 business days. Rectification, erasure and objection are always free; access is free at least once per quarter. If you prefer email, write to privacidad@orvium.ai — it reaches the same queue.
Your ticket number is:
We have sent an acknowledgement to your email. We will answer within 30 calendar days. If we need an extension — allowed once, for a further 30 days — we will tell you before the first deadline expires. Keep this ticket number: quote it in any follow-up, and to the Agencia de Protección de Datos Personales if you ever need to escalate.
You can lodge a complaint with the Agencia de Protección de Datos Personales of Chile, the authority created by Ley 21.719, at any time. You do not need to complain to us first, and you do not need our permission.